Pick-ups, Shipping & Returns
Local Pick-ups
If you are in Chicago and would like to pick up an item from Lill Street, an Andersonville or Edgewater coffee shop, market, etc. shoot me an email with a few times you would be able to meet up around here and we can try to skip the post office.
Shipping Information
I try to offer affordable and reliable shipping options for our customers. c
Return & Exchange Policy
We do not accept returns or exchanges unless items arrive damaged. If that happens, first, I am sorry! Email me a photo of the damaged item and I can refund you, minus the shipping cost.
As many items are customs and no one can control how glass melts in a kiln, exchanges are not always available and would likely take at least a month. If you have any questions about our return and exchange policy, please feel free to contact me.